About
Highly analytical and solutions-oriented ICT professional with over 5 years of experience in digital platform support, data management, and system optimization. Proven ability to leverage Python and AI tools to enhance organizational efficiency, troubleshoot complex issues, and ensure seamless high-volume data processes. Dedicated to delivering robust technical solutions and fostering productive cross-functional collaboration to drive digital capabilities and exceed performance expectations.
Work
TRADECODE LIMITED
|Head of ICT
Abuja, Abuja, Nigeria
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Summary
Directed ICT operations and infrastructure, ensuring seamless system functionality and efficient data flow across the organization.
Highlights
Managed and optimized all computer systems, achieving an average of 99.9% system uptime and enhancing overall operational efficiency.
Spearheaded comprehensive troubleshooting and maintenance of ICT infrastructure, reducing system downtime by 25% and ensuring continuous data flow.
Implemented proactive ICT support strategies, significantly improving system reliability and enhancing user satisfaction across departments.
Developed and maintained robust technical documentation, streamlining support processes and facilitating efficient knowledge transfer within the team.
NNPC TOWERS
|Secretary
Abuja, Abuja, Nigeria
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Summary
Provided comprehensive administrative and clerical support, ensuring the smooth and efficient functioning of office operations.
Highlights
Streamlined office activities, improving administrative efficiency by 15% through effective organization and support.
Managed complex office schedules and coordinated over 75 meetings and visits, optimizing executive time and resource allocation.
Organized and maintained critical files and communications, ensuring rapid information retrieval and secure data management.
Handled all telephone communications and managed essential daily office operations, maintaining high standards of professionalism.
GUARANTY TRUST BANK PLC
|Bank Teller / Cash Sorter
Nigeria, Nigeria
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Summary
Executed high-volume customer transactions and promoted banking products, contributing to efficient service delivery and customer engagement.
Highlights
Processed an average of 120+ customer transactions daily with 100% accuracy, consistently ensuring excellent service delivery.
Successfully sorted and validated over NGN 15 million in deposited cash, maintaining meticulous accuracy and compliance with banking regulations.
Promoted and explained diverse bank products and services, contributing to a 15% increase in customer engagement and product uptake.
Spearheaded front-line customer engagement, resolving inquiries efficiently and fostering positive client relationships.
EASY LIFE BAKERY
|Chief Accountant
Adavi, Kogi State, Nigeria
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Summary
Managed the full accounting cycle and optimized financial systems, ensuring 100% accuracy and enhancing operational efficiency.
Highlights
Compiled general ledger entries with consistent 100% accuracy, streamlining financial reporting processes and meeting short schedules.
Designed and implemented improved accounting systems and processes, enhancing operational efficiency and data integrity by 20%.
Managed the full accounting cycle, including data gathering, document preparation, report finalization, and precise book closing.
Ensured all financial operations adhered to business needs, contributing to robust financial health and compliance.
Education
Federal Polytechnic Kaduna
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Higher National Diploma (HND)
Computer Engineering
Abdu Gusau Polytechnic
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National Diploma (ND)
Computer Engineering
Local Government Secondary School
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Senior School Certificate Examination (SSCE)
L.G.E.A Catholic School III
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First School Leaving Certificate (FSLC)
Languages
English
Ebira (kogi)
Skills
ICT & Digital Platforms
Digital Platform Support, ICT Operations, Technical Support, System Troubleshooting, Data Entry, Digital Reporting, Technical Documentation, File Management.
Programming & AI
Python Programming, Prompt Engineering, AI Tools, Automation, Problem-Solving (AI-driven).
Data Management
Data Management, Data Integrity, Data Transfer, Data Verification, Data Digitization, Data Collection Forms (DCF), Database Management, Confidentiality.
Project & Operations Management
Operational Optimization, Process Management, Workflow Optimization, Strategic Planning, Task Execution, Inventory Oversight, General Ledger Preparation.
Stakeholder & Client Relations
Stakeholder Management, Community Engagement, Customer Service, Product Support, Cross-functional Communication, Interpersonal Skills.
Analytical & Problem-Solving
Analytical Abilities, Problem-Solving, Data Interpretation, Operational Issue Identification, Solution Implementation, Attention to Detail.
Digital Design & Productivity
Adobe Photoshop, Microsoft Word, Microsoft Excel, Digital Design, Web Design Principles, Graphics Creation, Visual Layout Techniques.
Financial Management
Accounting, Cash Management, Asset Management, Financial Reporting, Book Closing.